Frequently Asked Questions
Everything you need to know about your ASTA RESORT experience.
How long will it take for my order to arrive?
We offer express worldwide shipping. Domestic orders typically arrive within 1-3 business days, while international shipping generally takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene seals attached.
How do I care for my ASTA RESORT knitwear?
To maintain the longevity of our signature knits, we recommend a cold hand wash with mild detergent and laying the garment flat to dry in the shade. Avoid hanging to prevent stretching.
Do you restock sold-out styles?
We produce in limited runs to ensure exclusivity and reduce waste. While some core styles may be restocked, most seasonal pieces are limited edition. We recommend signing up for back-in-stock notifications on the product page.
Will I have to pay duties and taxes on international orders?
International orders may be subject to import duties and taxes determined by your local customs office. These fees are the responsibility of the customer and are not included in the checkout price.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.